Virtual call center and predictive dialing
Flexible softdial solutions for inbound and outbound
For CATI projects we offer maximal cost efficiency and unprecedented flexibility with our award-winning virtual call center solutions. Benefit from using IP telephony and the leading cloud based predictive dialer for your CATI projects.
Your advantages
- Higher contact rate
- Less nuisance calls
- Intelligent call routing and blending
- More call time
- Standardized business communication
- Higher flexibility in the cloud system
- Contact management for all communication channels
- Reduce ongoing cost dramatically
Full integration
- Unicom (IBM SPSS Data Collection)
- Quancept
- Confirmit
- Nebu
- Nipo
- Survox (CfMC)
- Askia
The Predictive Dialer
100% compatible and future-proof
The Predictive Dialer is 100% compatable and can be integrated in the data collection system. Our solution is sustainable and covers all the requirements of the contact center industry e.g. small to mid size business partners up to Fortune 500 companies, which operate in debt collection, sales, telemarketing, customer service/customer support or that produce surveys. Our solution can also assist companies that work in the Inbound and Outbound business or those that integrate internet, e-mail, web-chats, SMS, smartphone-apps and social media, hence it can be applied in all contact areas.