Virtual call center and predictive dialing
Flexible softdial solutions for inbound and outbound
For CATI projects we offer maximal cost efficiency and unprecedented flexibility with our award-winning virtual call center solutions. Benefit from using IP telephony and the leading cloud based predictive dialer for your CATI projects.
Feedback terminals
A feedback terminal or mobile tablet invites your guests and customers to interact. It improves the customer experiences and supports your image of a modern company.
The collection of feedback right at the spot creates “instant feedback”, providing you with an unaffected impression of your customer’s experience at a touchpoint with your company.
The feedback terminals allow the same flexibility as the software solutions. We can either provide terminals as part of our Marketing Compact Solution or install the software on existing devises – the choice is yours
DataDynamic Reporter
Desktop software for analysis and MS integrated reporting of research data
DataDynamic Reporter is a software package specifically created for the market research industry at a time when shifting client demands are putting margins under pressure. DataDynamic Reporter combines a powerful, flexible scripting engine with an intuitive interface for data editing, processing and table based analysis. The cleverly designed export options allow for fully automated production of reports in PowerPoint, reducing the time spent on market research reporting from days to hours.
The traditional work process in market research is based on mass table production combined with Excel/PowerPoint based output and has been stretched to breaking point. Clients demand more flexibility and more in-depth analysis for less money and in less time. The need to deliver more for less has convinced many research agencies across the world that it is time for change. DataDynamic Reporter offers the automated support that is required for this change.
